Whatever your
destination is,

Gel did an awesome job making sure our 2 dogs made the trip to Portugal safe and sound. She made sure we were properly informed at every step and ensured our paperwork was error free so that everything went smoothly. Highly recommend the team at Zoommpet!

Excelente serviço e atendimento. Desde o início todos os funcionários foram muito rápidos e solícitos. Durante todo o processo a Maria foi incrível comigo. Sempre muito atenta, educada, paciente e rápida nas respostas e processos. Viajei de Portugal para o Brasil com 2 gatos em cabine e um cão despachado e todos chegaram bem e sem nenhum problema ou dor de cabeça. Com certeza foi uma ótima escolha que me ajudou a ficar mais calma durante minha mudança de país. (Translated by Google) Excellent service and attention. From the start, all the employees were very quick and helpful. Throughout the entire process, Maria was incredible to me. Always very attentive, polite, patient, and quick in her responses and processes. I traveled from Portugal to Brazil with 2 cats in the cabin and a dog checked in, and everyone arrived safely and without any problems or headaches. It was certainly a great choice that helped me stay calmer during my move to another country.

Gel was brilliant , guiding me through the whole process of documentation for the export permits, and tracking my pets journey from the start to the final destination. I’m very happy with the service received. Very friendly and great efficiency.

We recently had the pleasure of using Zoommpet’s services for the second time, and once again they exceeded all expectations. On September 23rd and 24th, they flew our blue-and-yellow macaw from Madeira to Brussels. Our parrot even spent the night safely at their offices in Lisbon, where he was well cared for. Prior to the trip, the team provided us with clear and detailed guidance on all the necessary documentation required to bring him from Portugal to Belgium. Throughout the journey, we were kept well informed about his condition, which gave us great peace of mind. We are incredibly grateful to Zoommpet for ensuring that our macaw arrived safe and sound in Belgium. Their professionalism, communication, and genuine care for animals make them a service we can wholeheartedly recommend.

Só tenho a agradecer a todos, a Gel, agente que tratou tudo comigo desde o início foi incansável, super paciente e prestativa. Trabalhando fora de horários comerciais, tirando todas minhas dúvidas, me deixando calma e segura o tempo todo. Muito muito obrigada! Desejo vos todos o sucesso do mundo! Minha família chegou para a nova vida com muita segurança e cuidado 🤍 (Translated by Google) I can only thank everyone, especially Gel, the agent who handled everything with me from the beginning, who was tireless, super patient, and helpful. Working outside of business hours, answering all my questions, keeping me calm and safe the whole time. Thank you so much! I wish you all the success in the world! My family arrived for their new life with great safety and care 🤍

Obrigada a toda a equipa da Zoommpet Portugal, por todo o cuidado e carinho com que acompanharam o processo de viagem do meu gatinho Habibi entre Portugal e os Emirados Árabes Unidos. Estamos muito gratos por toda a ajuda durante o processo e por estarem sempre disponíveis para qualquer questão. É realmente uma equipa de confiança, e que nos transmitiu sempre muita segurança e conhecimento no trabalho que fazem. Algo que parecia impossível, tornou-se possível. Estamos muito felizes e juntos em casa ❤️ obrigada por tudo e iremos voltar a contactar numa futura viagem! (Translated by Google) Thank you to the entire Zoommpet Portugal team for all the care and affection with which you accompanied my kitten Habibi’s travel process between Portugal and the United Arab Emirates. We are very grateful for all the help during the process and for always being available for any questions. You are truly a trustworthy team, and you always conveyed a great sense of security and expertise in your work. Something that seemed impossible became possible. We are very happy and together at home ❤️ Thank you for everything and we will contact you again on a future trip!

Esta empresa nunca me fez nenhum serviço, no entanto pedi informações e foram de uma atenção e profissionalismo impressionante !!!! Infelizmente não estou habituado a tal. OBRIGADO 🙏👌 (Translated by Google) This company has never provided me with any service, however I requested information and they were incredibly attentive and professional!!!! Unfortunately, I am not used to such service. THANK YOU 🙏👌

Super recomendo a Zoompet! Atendimento extremamente atencioso. A Maria foi impecável durante todo o processo, sempre me mantendo informado e agilizando tudo para que eu conseguisse trazer meu cãozinho para o Brasil o mais rápido possível. Sou muito grato pelo suporte! Nota 10! (Translated by Google) I highly recommend Zoompet! Extremely attentive service. Maria was impeccable throughout the entire process, always keeping me informed and expediting everything so that I could bring my puppy to Brazil as quickly as possible. I am very grateful for the support! 10 out of 10!

Maria and her team did an amazing job of looking after us and our fur son. I cannot thank them enough for getting our boy to us safely, all the way from Portugal to Singapore! The communication was prompt and thorough and their service was worth every cent! We would not hesitate to recommend them!

Gel is wonderful. She was very involved from start to finish of the move. I appreciated the frequent updates and advice. I am very happy I did not try to clear the dogs through Portuguese customs alone. If you are arriving on the same flight, Gel can start the clearing the dog through customs while you are navigating immigration, customs, baggage claim, and car rental at the airport. If I had done tried to manage this myself, it would have added hours to the time it took to get my loved ones out of their crates. My advice is to make it as easy as possible your dog(s). My advice is to let an expert handle this. Worth every euro!

A minha mudança de Portugal para o Brasil foi super tranquila, desde do inicio a Maria auxiliou em tudo, tirou todas as dúvidas, desde quando ia ao Veterinário, foi uma assessoria incrível, super recomendo! (Translated by Google) My move from Portugal to Brazil was super smooth. From the beginning, Maria helped with everything, answered all my questions, even when I went to the vet. Her support was incredible, I highly recommend her!

Best Pet Travel Agency

We had the pleasure of being able to have ZoomPets relocate our Frenchie back home. Their attention to detail, endless patience and professionalism was incredible. We are especially grateful to Gel who guided us through the whole process and who genuinely cares for the animals and families she works with. Thanks you so much Gel!

Serviço de excelência, a equipa liderada pela Maria fez um trabalho excecional, mesmo com várias adversidades externas. Foi uma pedra fundamental na conclusão do processo e escolheria uma e outra vez. Recomendo a todos os que consideram os seus animais como parte da sua família. Aqui estarão em boas mãos. (Translated by Google) Excellent service; the team led by Maria did an exceptional job, even with several external challenges. They were a cornerstone in the completion of the process, and I would choose them again and again. I recommend them to everyone who considers their animals as part of their family. They will be in good hands here.

What seemed to be impossible at first, Zoommpet made it all come true. My husband and I got our baby rat from Eastern Europe all the way to Brazil – despite any law restrictions, despite the fact there’s no needed rat import agreement between my country and Brazil at this time. Our family is complete and as happy as never. Thank you, team! It’s been quite a journey for all of us 🤜🏻🤛🏻😊

Mais uma vez, a Zoom Pet nos proporcionou uma experiência impecável! Queremos agradecer imensamente pelo carinho e atenção que tiveram com a Tieta e a Canela em todo o processo de trazê-las de Portugal para o Brasil. Desde o primeiro contato até a chegada delas em segurança, tudo foi feito com muito profissionalismo e cuidado. Já é a segunda vez que contamos com o serviço de vocês, e, como sempre, foi tudo perfeito! Obrigada por cuidarem tão bem das nossas meninas. 💙🐾✈️ (Translated by Google) Once again, Zoom Pet provided us with an impeccable experience! We want to express our immense gratitude for the care and attention they gave Tieta and Canela throughout the entire process of bringing them from Portugal to Brazil. From the first contact to their safe arrival, everything was done with great professionalism and care. This is the second time we’ve used your services, and as always, everything was perfect! Thank you for taking such good care of our girls. 💙🐾✈️

eu recomendo. (Translated by Google) I recommend.

Excelente serviço. Muito obrigado à Maria e a Zoommpet (Translated by Google) Excellent service. Many thanks to Maria and Zoommpet.

Zoommpet, presta um excelente trabalho, supriu minhas expectativas minha e da minha filha de 4 patas ! SUPER INDICO. (Translated by Google) Zoommpet does an excellent job, exceeding my expectations and those of my four-legged daughter! I HIGHLY RECOMMEND them.

Excelente profissionalismo, muito competentes e atenciosos. Parabéns pelo excelente trabalho que realizaram (Translated by Google) Excellent professionalism, very competent and attentive. Congratulations on the excellent work you did.

Não podia recomendar mais a Zoommpet para viagens de animais! Eles ajudaram-me a trazer o meu gatinho Archie de Lisboa para o Dubai. Foram impecáveis desde o primeiro contacto e em todo o processo, organizaram toda a logística e documentação nos dois países, mantendo-me sempre informada sobre os próximos passos. Um pormenor que diferenciou a Zoommpet de outras agências com quem contactei foi reconhecerem ao longo de todo o processo que o Archie é um animal e não uma encomenda, um pormenor que acabou por ser fulcral para mim que nunca tinha passado por este processo. A Maria foi sempre atenciosa, mostrando-se sempre disponível, tirando todas as minhas dúvidas e garantindo que o Archie chegasse em segurança e sem stress do meu lado. Deixámos o Archie no aeroporto de Lisboa e recebemo-lo em casa já no Dubai, estando sempre a par dos acontecimentos entretanto. Muito obrigada por tornarem este processo tranquilo e seguro. (Translated by Google) I couldn’t recommend Zoommpet more for pet travel! They helped me bring my kitten Archie from Lisbon to Dubai. They were impeccable from the first contact and throughout the entire process, organizing all the logistics and documentation in both countries, always keeping me informed about the next steps. One detail that set Zoommpet apart from other agencies I contacted was their recognition throughout the entire process that Archie is an animal and not a package, a detail that ended up being crucial for me as I had never gone through this process before. Maria was always attentive, always available, answering all my questions and ensuring that Archie arrived safely and without stress on my part. We left Archie at Lisbon airport and received him at home in Dubai, always being kept informed of events in between. Thank you so much for making this process smooth and safe.

Muito obrigada a equipa zoommpet por me ajudarem com tudo para as minhas cobrinhas voltarem para casa ❤️ agradeço imenso a Maria que sempre me ajudou bastante e a Elisandra 💜 Foi uma experiência incrível, sem problema nenhum. Tudo impecável sinceramente. Um obrigada enorme para a Melhor equipa 💜 (Translated by Google) Thank you so much to the Zoommpet team for helping me with everything so my little snakes could return home ❤️ I am very grateful to Maria who always helped me a lot and to Elisandra 💜 It was an incredible experience, without any problems. Everything was impeccable, honestly. A huge thank you to the best team 💜

Super recomendo! A Zoommpet PT me auxiliou a levar minha cachorrinha de Portugal para as Filipinas, e estou extremamente satisfeita com o serviço. Desde o primeiro contato até a conclusão, a Maria foi sempre muito dedicada e zelosa, o que fez com que todo o processo fosse mais tranquilo. Agradeço de coração. Muito obrigada, Zoommpet PT, por um serviço impecável e por transformar o que poderia ter sido uma experiência difícil em algo leve e positivo. ❤️ (Translated by Google) I highly recommend them! Zoommpet PT helped me take my dog ​​from Portugal to the Philippines, and I am extremely satisfied with the service. From the first contact to the conclusion, Maria was always very dedicated and caring, which made the whole process much smoother. Thank you from the bottom of my heart. Thank you so much, Zoommpet PT, for an impeccable service and for transforming what could have been a difficult experience into something light and positive. ❤️

We worked with Zoommpet for our Golden Retriever’s travel to and from Portugal for our wedding (from the UK) and cannot recommend them enough. Anyone who has ever gone through the process of pet travel, knows how stressful it can be. Not only for the paperwork but also due to the concern of putting your dog through it. I was very very very worried about it and Elisandra was fantastic in supporting and reassuring me throughout the process on both travel instances. She had so much patience (despite my many frantic calls!) and I truly cannot thank her enough. She not only supported with the paperwork, but was following our dog’s journey on the plane as closely as we were, and keeping us informed every step of the way. Thank you Elisandra and the Zoommpet team for all your support.

Recomendo a empresa Zoommpet Pt. De confiança e sempre disponíveis para esclarecer dúvidas. (Translated by Google) I recommend the company Zoommpet Pt. They are trustworthy and always available to answer questions.

Gostaríamos de agradecer o serviço excepcional da Zoompet. Em especial a atenção dada em todo o processo até o último minuto da Elisandra. A Elisandra esteve disponível sempre, 24 hrs do dia para responder todas as nossas questões e acompanhou de perto todo o trajeto da nossa Vanilla. O nosso muito obrigado a todos os envolvidos!!! (Translated by Google) We would like to thank Zoompet for their exceptional service. In particular, Elisandra gave us the attention throughout the entire process, right up to the last minute. Elisandra was always available, 24 hours a day, to answer all our questions and closely followed Vanilla’s entire journey. Our sincerest thanks to everyone involved!!!

Desde o primeiro contato com a Gel foi passado muita segurança para envio do meu pequeno para o Brasil. Super responsáveis, cuidadosos, eficientes e super preocupados comigo tb que estava super nervosa. Muito obrigada a todos da Zoommpet pela excelência nos serviços que vcs oferecem. 👏🏻👏🏻👏🏻 (Translated by Google) From the first contact with Gel, I felt very secure about sending my little one to Brazil. They were super responsible, careful, efficient, and also very concerned about me, as I was very nervous. Thank you so much to everyone at Zoommpet for the excellent service you offer. 👏🏻👏🏻👏🏻

Excellent service! I recommend!

A zoompet foi impecável com o transporte da nossa Pandora! A pandora veio de Portugal para as Filipinas, teve uma pausa de 7h e foi super bem tratada. Sempre em contato com a Elisandra que foi excepcional e paciente com a gente! Correu tudo lindamente. Indico de olhos fechados! E deixo aqui o meu agradecimento mais uma vez a Elisandra que sempre esteve on-line tirando todas as nossas dúvidas e nos acalmando durante todo processo! (Translated by Google) Zoompet was impeccable with the transport of our Pandora! Pandora came from Portugal to the Philippines, had a 7-hour layover, and was treated extremely well. We were always in contact with Elisandra, who was exceptional and patient with us! Everything went beautifully. I recommend them without hesitation! And I would like to thank Elisandra once again, who was always online answering all our questions and reassuring us throughout the entire process!

Empresa super de confiança, pela segunda vez trouxeram meu cachorro(bulldog francês) em segurança, a primeira viagem que fiz com eles foi do Chipre para Portugal e depois me mudei para os Açores e fechei de novo com a Zoommpet para trazê-lo para cá. Ele chegou nas duas vezes super bem! E a Elisandra faz toda a diferença no serviço, me informando tudo o tempo todo, tirando todas as minhas dúvidas, me acalmando. Então super indico. (Translated by Google) This company is extremely trustworthy. For the second time, they brought my dog ​​(a French bulldog) safely back home. The first trip I made with them was from Cyprus to Portugal, and then I moved to the Azores and hired Zoommpet again to bring him here. He arrived both times perfectly fine! And Elisandra makes all the difference in the service, keeping me informed all the time, answering all my questions, and calming me down. So I highly recommend them.

I highly recommend this company for anyone relocating a pet. Gel was magnificent!!! She was very communicative and let us know what to expect every step of the way.

Fomos muito bem atendidos pela Zoommpet Portugal para trazermos nosso cachorrinho de Porto para São Paulo. Sempre foram solícitos, rápidos e precisos nas respostas, nos ajudando com as dúvidas relacionadas a documentos, preparação da caixa e do nosso pet. Indico 100% os serviços para quem necessita trazer o pet como carga viva. Na chegada também fomos muito bem atendidos e recebidos pela equipe no Brasil. Nosso cachorrinho chegou saudável e sem estresse. (Translated by Google) We received excellent service from Zoommpet Portugal when bringing our puppy from Porto to São Paulo. They were always helpful, quick, and precise in their responses, assisting us with questions related to documents, crate preparation, and our pet. I 100% recommend their services to anyone needing to transport a pet as live cargo. Upon arrival, we were also very well received by the team in Brazil. Our puppy arrived healthy and stress-free.

É respeitoso (Translated by Google) It’s respectful.

Gel and her colleagues at Zoom Pet were fantastic, we always felt we were in good hands. Their communication was clear and efficient and everything ran smoothly to get our kitties here to Lisbon from South Africa. Thank you Zoom Pet for great service.

I’m really happy with my experience with Zoommpet, they go across and beyond to make sure everything is taken care off. My special thanks to Elisandra who helped us with this whole process.

Super indico, nem tenho palavras para expressar o quanto a Zoompet nos ajudou com nosso pet ,atenção que dão desde de Portugal até aqui no Brasil incrível,cuidaram do nosso Pet com amor e carinho… Somos grato a Zoompet Sempre vamos ser gratos. Equipa nota 10000 (Translated by Google) I highly recommend them, I don’t even have words to express how much Zoompet helped us with our pet. The attention they give, from Portugal to here in Brazil, is incredible. They took care of our pet with love and affection… We are grateful to Zoompet. We will always be grateful. Team 10000/10!

Quando eu estava pensando em trazer meu cachorro para Inglaterra , surgiram muitas dúvidas e medos. Depois de muita pesquisa encontrei a Zoompet . E a minha experiência com a empresa foi a melhor possível . excelente em todos os momentos. Desde do pedido de orçamento,organização da viagem até a chegada do Meu cachorro. Ele saiu de Fortaleza, ficou dois dias com a Zoompet em São Paulo e depois viajou pra Londres . Durante toda a viagem tive informações de todos os passos dele. A empresa criou um grupo do WhatsApp para repassar informações o tempo todo. Em resumo, Só tenho a agradecer . Que serviço!Se soubesse que seria assim, não teria demorado tanto para trazer meu cachorro . Eles foram mais que profissionais , foram impecáveis . Parabéns pelo trabalho de qualidade e cuidado com os nossos amados!!! Só gratidão. (Translated by Google) When I was thinking about bringing my dog ​​to England, many doubts and fears arose. After a lot of research, I found Zoompet. And my experience with the company was the best possible. Excellent at all times. From requesting a quote, organizing the trip, to my dog’s arrival. He left Fortaleza, stayed two days with Zoompet in São Paulo, and then traveled to London. Throughout the trip, I had information on every step of his journey. The company created a WhatsApp group to relay information all the time. In short, I can only say thank you. What a service! If I had known it would be like this, I wouldn’t have taken so long to bring my dog. They were more than professional, they were impeccable. Congratulations on the quality work and care for our beloved pets!!! Only gratitude.